BUSINESS ETIQUETTES

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COURSE OVERVIEW

The Business Etiquettes course is designed to equip participants with essential interpersonal skills and professional conduct required to thrive in today’s corporate environment. Participants will learn the core principles of business behavior, including proper communication, meeting conduct, dining etiquette, and cross-cultural understanding. Emphasis will be placed on developing a polished professional image that promotes respect, collaboration, and effective relationship-building in a diverse workplace. This course is ideal for individuals looking to enhance their professionalism, make a lasting positive impression, and interact confidently with colleagues, clients, and stakeholders.

COURSE OBJECTIVES

By completely attending this course, participants will learn how to:

  • Communicate professionally in various business settings.
  • Navigate meetings with confidence and competence.
  • Build effective professional relationships through networking.
  • Understand and apply cross-cultural business etiquette.
  • Conduct themselves appropriately in business dining situations.
  • Adapt their behavior to suit different business environments.
  • Handle difficult interpersonal situations with tact and diplomacy.
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TARGET COMPETENCIES

  • Professional Communication
  • Meeting Etiquette
  • Networking Skills
  • Cross-Cultural Awareness
  • Dining Etiquette
  • Young professionals entering the workforce.
  • Individuals transitioning to higher-level roles in their organizations.
  • Employees aiming to refine their interpersonal and communication skills.
  • Sales and customer service staff interacting with clients.
  • Anyone looking to build a more polished professional image.

This course is designed for those who seek to improve their professional conduct, communicate effectively, and enhance their ability to interact with clients, colleagues, and superiors in a variety of business settings.
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The course will employ interactive workshops, role-playing, case studies, group discussions, and practical exercises. Real-world examples and video simulations will be used to reinforce the learning process and ensure that participants gain hands-on experience.

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