ADVANCED RELATIONSHIP MANAGEMENT
Available Dates & Locations
COURSE OVERVIEW
The Advanced Relationship Management course is designed to provide participants with a comprehensive understanding of the strategies and techniques required to effectively manage complex business relationships. The course focuses on developing advanced skills in stakeholder engagement, conflict resolution, and strategic alliance management.
COURSE OBJECTIVES
By completely attending this course, participants will learn how to:
- Analyze stakeholder needs and expectations to build trust and strengthen relationships.
- Implement conflict resolution strategies to effectively manage differences and maintain productive partnerships.
- Develop collaborative partnership models to drive mutual value creation.
- Assess relationship risks and implement mitigation strategies to ensure long-term sustainability.
- Apply advanced interpersonal communication techniques to enhance engagement and influence stakeholders.
- Utilize negotiation skills to achieve win-win outcomes in complex business relationships.
- Develop a personalized action plan to apply the learning in their workplace.
TARGET COMPETENCIES
- Effective Stakeholder Engagement
- Conflict Resolution Strategies
- Collaborative Partnership Development
- Relationship Risk Assessment
- Interpersonal Communication Techniques
- Negotiation and Influencing Skills
Ideal for relationship managers, business development professionals, client service leaders, and strategic partnership managers seeking expertise in stakeholder engagement, conflict resolution, and strategic alliances.
The course incorporates brief presentations, real-life examples, theory application, and interactive exercises to build advanced relationship management skills through practical engagement and collaborative learning.
